Course: Professional Communication Management Skills
Description of the Course
Do you struggle with getting your words out when explaining things in important situations, situations like interviews, presentations, meetings, phone or video conferences, decision-making and audit procedures? With this course you will learn how to manage and develop your communication skills.
‘Communication’ is defined as ‘the process of understanding and sharing meaning’ while in working environments, having a clear purpose of what it is intended to be communicated it is crucial as it is use for the greatest learning. The art of communication within an organisation as well as between different organisations, including the potential pitfalls and the benefits of good communication practices, are the main focus area of the course.
Every professional employee should have a communication skill! Especially from the first interview before catching-up a specific job!
What will I learn?
Effective communication in the workplace is examined, highlighting both internal and external/group communication. The course explores various communication models and provides an insight into communication audit, positive psychology in the workplace and effective decision making.
What’s include in the price pack?
- Notes to read
- Final Exam